Legal Information

Last Updated: January 31, 2025

Terms & Conditions

1. Introduction

Welcome to Vastuteq.com. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Definitions

  • "Service" refers to our Vastuteq.com tool and related features
  • "User," "you," and "your" refer to individuals or entities using our service
  • "We," "us," and "our" refer to SS Techno Vastu Pvt Ltd.
  • "Subscription" refers to the paid access to our services

3. Service Description

We provide an online tool for Vastu-based analysis of property layouts and maps. Our service is provided on a subscription basis and includes:

  • Property map analysis based on Vastu principles
  • Digital reports and recommendations
  • Access to our proprietary analysis tools

4. Subscription and Payment Terms

4.1 Subscription Plans

  • Subscriptions are offered on an annual basis
  • Payment is processed through Razorpay
  • Subscription fees are non-negotiable and subject to change with notice

4.2 Automatic Renewal

  • Subscriptions automatically renew unless cancelled
  • Renewal notice will be sent 30 days before the renewal date
  • Users can cancel auto-renewal through their account settings

4.3 Payment Processing

  • All payments are processed securely through Razorpay
  • We do not store your payment information
  • Applicable taxes will be added to the subscription fee

5. User Responsibilities

Users agree to:

  • Provide accurate contact information
  • Maintain account security
  • Use the service in compliance with applicable laws
  • Not share access credentials
  • Not reverse engineer or attempt to extract source code

6. Intellectual Property

All content, features, and functionality are exclusive property of Vastuteq.com and are protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

We provide Vastu analysis tools for informational purposes only. We are not responsible for:

  • Accuracy of user-provided information
  • Construction or renovation decisions based on our analysis
  • Financial losses related to property decisions
  • Technical issues beyond our control

8. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes via email.

Privacy Policy

1. Information We Collect

1.1 Personal Information

  • Name and contact details
  • Billing information
  • Property details and maps
  • Usage data and analytics

1.2 Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our service
  • Process payments
  • Send administrative information
  • Improve our services
  • Comply with legal obligations

3. Data Storage and Security

  • Data is stored securely using industry-standard encryption
  • We implement reasonable security measures
  • Third-party services (Razorpay) handle payment processing
  • Data is retained as required by law and for service provision

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers (payment processors, hosting services)
  • Legal authorities when required by law
  • Professional advisers (lawyers, accountants)

5. User Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Withdraw consent

Refund Policy

1. Refund Eligibility

  • Refund requests must be made within 7 days of subscription purchase
  • Only valid for unused subscriptions
  • Processing fee may be deducted
  • No refunds available for annual subscriptions post 7 days

2. Refund Process

  • Submit refund request through customer support
  • Include order number and reason
  • Refunds processed through original payment method
  • Processing time: 5-7 business days

3. Non-Refundable Items

  • Used subscriptions
  • Subscriptions older than 7 days
  • Technical support services
  • Custom analysis reports

No Shipping Policy

As we provide digital services only, we do not have a shipping policy. All our services are delivered electronically through our website platform.

Contact Information

SS Techno Vastu Pvt Ltd

B-204, The Crescent, F-2, Sector 50

Noida, Gautam Buddha Nagar

Uttar Pradesh, 201301

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    Vastuteq® is a registered and copyrighted product of SS Techno Vastu Pvt Ltd.

    Unauthorized use of the name Vastuteq or any variations/spellings of the name is strictly prohibited and may result in legal action under the Copyright Act.

    Contact Us

    • Email: helpdesk@vastuteq.com

    • Support: sstechnovastu@gmail.com

    • Address: B-204, The Crescent, F-2, Sector 50, Noida, UP 201301

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